Texas Auto Needs - Amarillo, Texas

Ivan M.

I've taken my side by side and vehicles to Texas Auto Needs and every time I get exceptional service. They go above and behind and even manage to find time to send me pictures to make sure it's to my liking. Definitely knows what he is doing and very experienced in the side by side industry. He knows that they take a beating and know how to mount then properly to avoid any future incidents. Highly reccomend them if you need something done right and clean! Great team for sure!

Elias L.

Went in for a stereo replacement. Came out looking factory like. Great work and great service.

Alex

Texas auto needs has been my go to location for all of my vehicles from speakers, backup cameras and also upgrading my audio stereos for apple car play! This business takes great pride in their work and customer service I would purchase with confidence Ruben is by the best in the business!!

Lesly C.

Was in and out within 20 minutes they replace my old radio that I had 4 years ago because of my Bluetooth wasn't working( worn out) and put a new one in they r fast & efficient. Will use them again in the future 😃.

Jeremy G.

Ruben puts out great work, Easy to work with, & has great communication. Highly recommend Texas Auto Needs!

Sher B. S.

I could not reply to the response to my earlier review. So edited the original review which is below. Let's put down the final review. Twisting things won't change the fact that the dash cam was not installed correctly. Denial, complete denial, and misinformation. I do not care how you installed the dash cam for other customers. Every customer has a different dash cam and car and a different purpose, which you ignored. You know one way to install the dash cam right or wrong! You are telling me that I was the one who wanted the way it was changed; first, you installed that in a way that did not work as I needed. So I explained the exact way that should be, now isn't it your job to provide the right service? If you did not know, you should have not gone ahead. If I had to do it, what did I pay for? Let's review, remember, I told you I needed a parking monitor and showed you a voltage control unit, and asked you multiple times if it would turn off the dash cam after the battery power touches down to the set voltage cutoff point. I asked repeatedly because I was never convinced and had big doubts. After I explained, you said ok and changed it the way now it is. At this point, I had no option other than to trust you and simply hope it will be alright. Unfortunately, I ended up on the wrong side. I had to take off the wiring you did as it would drain my battery to death because even if I wanted to turn off the dash cam when the engine is off, the dash cam would turn on back automatically. It was a blunder.

You claimed in your reply to my earlier review that you did what I asked for. Then recall the explanation I provided above and if you deny it again, then so.... read out this; I raised the volt cut-off point to 13.5 V when the battery was at 12.3. As per you confirmed to me, it should turn off the dash cam, right? Well, it does not, as I summed up the issue already.

Coming to refund, that was not based on genuine customer service. Again, I did not ask for the money back. It was you who told me to bring it back and you gonna take off what you did and then, refund me. What a service... My car, my dash cam, and your improper wiring and you tell me you gonna take off everything being done to refund me? Haha... Well, now I took it off myself, so now what do you think? It took me until late evening 10:00 pm to figure it all out, what was happening and it was a terrible job, then, reinstalled myself using a cigarette lighter plug! At least now, I can have my camera off! I am not the one who writes a review but in this case, I had to simply because of a lack of accountability, putting false blame on a dash cam or myself and misinformation being laid throughout the process. I speak honesty and truth, no matter if you persist with false claims and keep directing the mistake to something else!!!

Original review:
I would give 0 rating, particularly after the way they responded when I called them and wanted to say that the dash cam installation wiring did not work as it should. The blame was put on the dash cam back again and again. I did not even ask for money back but they said they would take everything out that was installed and refund me. I needed a hard wire kit installation that had a power cut-off function when battery power drops to a certain voltage level which could be set. It is supposed to switch to parking mode after turning off the car engine and record a time-lapse video in power-saving mode. But the dash cam just continues to remain turned on and function as when the engine is on. So, I am left out either risking a dead battery by leaving the dash cam on while parking or manually forcing a shutdown of the camera every time I shut my car off to prevent a dead battery.

Fabian A.

Did a great job on my sxs. did everything on it bumper to bumper. From cage to winch and a insane sound system. Best place In Amarillo for customizing cars.

Terry T.

Texas auto needs installed a new remote radio in my lexus for less than $200 labor. They told me not to worry when I called and my radio quit working. They could have told me it needed all kinds of things in order to make more money but they have integrity. The explained what was going on and e planned how they were able to install the unit at such a reasonable price. I was really I'mpressed and they explained how they could get a used unit for much cheaper than new with a warranty. Do not go to best buy go here first. They will do it right the first time and they showed me some really complex stuff. I am thoroughly impressed. They have all my future business.