Southwest Electric Cooperative, Inc. - Bolivar, Missouri

Southwest Electric Cooperative, Inc.: Un Proveedor de Energía Confiable

Southwest Electric Cooperative, Inc. es una compañía eléctrica dedicada a proporcionar servicios de energía confiables y asequibles a sus miembros en el suroeste de Missouri. La empresa opera bajo un modelo de cooperativa, lo que significa que està propiedad de las personas que se abastecen de electricidad a través de su red. Este modelo se diferencia de las compañías de servicios públicos tradicionales, donde la propiedad reside en accionistas externos. La filosofía de la cooperativa se centra en servir a los miembros, ofreciendo un servicio personalizado y priorizando la estabilidad a largo plazo.

Ubicación y Contacto

La sede principal de Southwest Electric Cooperative, Inc. se encuentra ubicada en 1023 S Springfield Ave, Bolivar, MO 65613, Estados Unidos. Para contactar con la empresa, los miembros pueden utilizar el siguiente número de teléfono: 8002620326. AdemÃs, se puede encontrar información detallada y recursos en su pÃgina web oficial: swec.org. La ubicación física facilita el acceso para los miembros que requieran asistencia o tengan consultas presenciales.

Servicios Ofrecidos

Southwest Electric Cooperative, Inc. se especializa en la distribución de electricidad a sus miembros. Ofrece una gama completa de servicios, incluyendo:

• Abastecimiento de energía: La empresa se encarga de obtener la electricidad de diversas fuentes, como plantas de energía de gas natural, eólica y solar, asegurando un suministro constante para sus miembros.
• Red de distribución: Mantiene y opera una extensa red de líneas eléctricas, transformadores y otros equipos necesarios para llevar la electricidad a los hogares y negocios de sus miembros.
• Servicios de respuesta a emergencias: En caso de fallas eléctricas o desastres naturales, la empresa despliega equipos y personal para restaurar el servicio lo mÃs rÃpido posible. La rapidez en la respuesta a emergencias parece ser un punto fuerte de la compañía, según las valoraciones de los clientes.
• Programas de eficiencia energética: Ofrece programas y recursos para ayudar a los miembros a reducir su consumo de energía y ahorrar dinero.
• Servicios de medidores inteligentes: Implementa tecnologías de medidores inteligentes para proporcionar a los miembros un mayor control sobre su consumo de energía y facilitar la detección de anomalías.

Características Destacadas

Southwest Electric Cooperative, Inc. se distingue por varios aspectos importantes. La empresa demuestra un compromiso con la fiabilidad, la respuesta rÃpida a emergencias y la atención al cliente. La disponibilidad de acceso para sillas de ruedas y aparcamiento adaptado para sillas de ruedas en la sede principal indica un enfoque en la accesibilidad y la inclusión. La aplicación móvil, mencionada por algunos usuarios, facilita la gestión de cuentas y la reportación de problemas. La empresa también parece operar con una política de precios razonables, lo que contribuye a su satisfacción general por parte de los miembros. La capacidad de resolver problemas de manera eficiente y la disponibilidad de personal capacitado son elementos clave que contribuyen a la buena reputación de la compañía.

Opiniones de los Miembros

Según Google My Business, Southwest Electric Cooperative, Inc. cuenta con 20 valoraciones, con una media de 4.3 sobre 5 estrellas. Estas valoraciones reflejan la experiencia de los miembros con la empresa. Los comentarios positivos destacan la eficiencia en la resolución de problemas, la rapidez en la restauración del servicio después de las fallas eléctricas y la amabilidad del personal. Algunos miembros mencionan la conveniencia de la aplicación móvil y la transparencia en la comunicación. Aunque no se pueden citar las opiniones específicas de cada cliente, la alta valoración promedio sugiere que la mayoría de los miembros estÃn satisfechos con los servicios proporcionados.

Información Adicional Relevante

Southwest Electric Cooperative, Inc. se compromete a mantener un alto nivel de seguridad y confiabilidad en su red eléctrica. La empresa invierte continuamente en la modernización de su infraestructura y en la capacitación de su personal. AdemÃs, participa en programas de desarrollo comunitario y apoya iniciativas locales. Para obtener información mÃs detallada sobre los cargos, los planes de servicio y las políticas de la empresa, se recomienda visitar la pÃgina web oficial: swec.org. La empresa también ofrece recursos educativos sobre eficiencia energética y seguridad eléctrica. La disponibilidad de recursos en línea facilita el acceso a la información para todos los miembros.

👍 Opiniones de Southwest Electric Cooperative, Inc.

K J.

5/5

I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service!!!

Fred C.

5/5

Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

Raelyn

5/5

Mark simmons and Jarrett Jinkens came out and fixed our electricity for us! I just wanted to say thank you for coming out and getting it taken care of very quick and professional at what they do! Thank you for serving our community! Thank you Southwest Electric for sending them out!

Am E. S.

1/5

5 power outages in the past two weeks due to work with NO notification. Called the reps. They said they reached out to some but not all... they always remember to reach out when a bill is due. An apology is not enough for bad business practices PERIOD. These aren’t 5-10 minute outages. These are 2 to 6 hour outages. With NO notification to “select” few. Being courteous on the phone after the fact is not what I pay you for. Natural disasters are UNDERSTANDABLE for no notification obviously. Scheduled work that everyone I spoke to didn’t know about especially the one on DEC 23 when some of us were cooking for the holidays and got surprised with a 5 hour power outage are UNACCEPTABLE. If you try to pull the line we are trying to accommodate your electrical needs with state of the art and up to code equipment like you are doing us a favor save it, because we are MOST CERTAINLY paying for it and it’s the law. You should be REQUIRED to notify EVERY SINGLE customer and not just pick and choose at random and hope the word spreads.

kortney P.

5/5

AMAZING SERVICE we are so grateful for the young men that got our power on this weekend twice. The wouldn't even accept a tip and they deserved it!! Can't thank you enough ☺️

Shane R.

5/5

Today in had another great exspirance at there office. I have several rental properties and was dealing with an issue today. Larry and another lady at the office went out and beyond there duties to make sure that I was helped and the problem was resolved Belle I left. I wish all my propties had power supplies by this company .

Scott W.

1/5

Not a fan. Our rates seem to triple the instant there is the slightest demand. They stopped sending me account updates and shut off our power over 93 cents. If there is another option for your, home take it.

Amy M.

1/5

Terrible. We had a rental, sold the property, it was tenant occupied. Buyer never notified them, so now I am fighting collection for a bill acquired on a property we don't own. Spoke to Craig huff on the phone months ago, he knows who the buyer was. Called the collection agency, they got rude when they couldn't tell me how to resolve the issue and hung up on me. Use caution when dealing with this company.

K J.

5/5

I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service!!!

Fred C.

5/5

Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

Raelyn

5/5

Mark simmons and Jarrett Jinkens came out and fixed our electricity for us! I just wanted to say thank you for coming out and getting it taken care of very quick and professional at what they do! Thank you for serving our community! Thank you Southwest Electric for sending them out!

Am E. S.

1/5

5 power outages in the past two weeks due to work with NO notification. Called the reps. They said they reached out to some but not all... they always remember to reach out when a bill is due. An apology is not enough for bad business practices PERIOD. These aren’t 5-10 minute outages. These are 2 to 6 hour outages. With NO notification to “select” few. Being courteous on the phone after the fact is not what I pay you for. Natural disasters are UNDERSTANDABLE for no notification obviously. Scheduled work that everyone I spoke to didn’t know about especially the one on DEC 23 when some of us were cooking for the holidays and got surprised with a 5 hour power outage are UNACCEPTABLE. If you try to pull the line we are trying to accommodate your electrical needs with state of the art and up to code equipment like you are doing us a favor save it, because we are MOST CERTAINLY paying for it and it’s the law. You should be REQUIRED to notify EVERY SINGLE customer and not just pick and choose at random and hope the word spreads.

Shane R.

5/5

Today in had another great exspirance at there office. I have several rental properties and was dealing with an issue today. Larry and another lady at the office went out and beyond there duties to make sure that I was helped and the problem was resolved Belle I left. I wish all my propties had power supplies by this company .