Snipes shoes - Redford Township, Michigan

K. C. S.

This store do not honor tax exemption which is a federal violation. I do not recommend any nonprofit organization to go to this location. If you do and you and you are denied to use your tax exemption status file a complaint with the IRS.

File a Complaint with the IRS:
• If the store continues to refuse, you can file a complaint with the Internal Revenue Service (IRS), especially if it involves misuse of tax-exempt status. You can do this by writing to the IRS or reporting online through their Tax-Exempt Organization Complaint (Referral) Form (Form 13909).

Jazmin G.

I've gone twice and the sales staff are knowledgeable and helpful. In and out with great shoes every time. Best place to shop locally for athletic shoes.

Kristine C.

Definitely felt uncomfortable here. Honestly, I’ve never experienced that before. Walked in with my daughter and not a single worker greeted us which is fine but when we asked for help the 2 workers we encountered had terrible attitudes. Decided to put our items back and just leave.

rayshard F.

I just start going to this location because they have a bigger selection then the location near me. I assume the short woman with the hat is the manager and she seems to be pretty dedicated to the job and seems to care. However one person cannot do it all. The sales associates are a little under mediocre. But then young lady with the braids is very lackadaisical and seems reluctant to help if you are buying cheap shoes. The lighter skinned young lady with the big eyes and weave doesn't seem to care at all will even take a personal phone call while on the register with a customer and her eagerness to help is about on par with the other young lady doesn't seem to be too interested unless you are buying expensive shoes or spending lots of money.

I guess Shoes sell themselves but it would be nice to have a little bit of professionalism wow you shop. Possibly there needs to be more training or just a recognization that every job isn't for everybody. I like this location because of the available selection but I think it's probably best if I stick to the one nearest me and just shop online.

Rae C.

Unfortunately, it doesn't seem like they can compete with major shoe stores anymore. The children selection was not good. Customer service was great!

Mr. J.

Excellent energy from every employee but one, this one employee was very rude and it started because she told me I had to use there hand sanitizer and I insisted on using my own.... well apparently that was all she needed to be rude to me for the remainder of my time in the store. Other customers picked up on her negative vibe as well. However, my experience was still enjoyable and I'm definitely returning to this location.

MAG 3.

Staff on hand had a very poor attitude. VERY POOR CUSTOMER SERVICE! Multiple people in the store complaining about a female employee, who had an attitude because people were asking for help. She was sitting on a display table talking to the security guard, without a care that people were in the store needing service. Not much of a selection in the store along with unprofessional sales attendance, will have me taking my business to Finish Line or continue to order directly on-line from Nike.

Randy S.

Customer service is subpar at worst to average best. That however, should be expected. The parking situation is not ideal but the store is huge and selection was great. The pricing wasn't bad either all things considered; I only checked shoe prices as FYI. Better parking &/or customer service would easily make this a 4 star rating.