Scooterworks Chicago - Chicago, Illinois

JM L.

Purchased a Royal Allow GP 300 here a few months ago. Absolutely amazing experience. Chad in sales was top notch. He knew everything about this scooter. Nathan in service is awesome too. They truly have your back after you purchase your scooter. Highly recommend you check them out!

Vega_1111

Nathan and the team are amazing!!! From start to finish, my experience here was nothing short of fantastic. The staff is incredibly knowledgeable and friendly, always ready to answer questions and offer honest advice. They have a great selection of scooters, parts, and accessories, so it was easy to find exactly what I was looking for.
What really impressed me was the quality of service in the repair shop. The technicians took the time to explain what my scooter needed and did the work quickly and efficiently. They truly care about their customers and take pride in their work.

Arielle H.

I stopped in last month to get my Gotrax scooter brakes looked at. Nathan was beyond helpful and even taught me a few extra things. I will be coming back here for my future scooter maintenance😁

Kevin D.

Nathan was very helpful with fixing my ninebot, he spent a notable amount of time trying to diagnose the issue, and while the part is on backorder came up with a great solution for the interim. I highly recommend!

DOWPete

Scooterworks is my local go-to establishment.

UPDATED, new management has improved showroom, service and sales. (CV19 has boosted sales.) Nate is an excellent manager.
Thanks to SW for help in sponsoring Slaughterhouse (Slaughterhouse is a 3 day Scooter event), the largest and most popular Labor Day scooter event in the United States.

Parts department been helpful with finding CVT drive belt, the correct headlight bulb, maintenance parts and oil.

Today I needed service; a tire replacement. Work was done good, fast and relatively cheap. They do have an offsite Chicago warehouse and can get most everything quickly on SW website, with no additional shipping cost.

The sales department is really nice. No problem getting a test ride. Monthly dealer Fun Rides are still great!!

I ordered some parts for my Yamaha Zuma from the parts department, although SW is an authorized Genuine dealer. The turnaround time was less than 24 hours. The exhaust system and anodized aluminum accessories were from their website, Scooterworks USA. Other GY6 model parts available. So far, I'm totally satisfied. I like buying local.

Earlier this summer I went on a couple of dealer rides sponsored by SWrks. I won a T-Shirt, hat and was gifted a really nice SW tee- for full disclosure...

Customers bathroom OK s bit rustic with a grade of C-.

I was happy with all my experiences and will be going back.

Ruth P.

I want to give a shout out to Nathan in service! Those guys were amazing to work with on a difficult project for our antique scooter. Highly recommend them!!

Miguel A. (.

Can’t rave enough about this place. My scooter needed some work done and they were able to fix it the same day. Super affordable prices. Definitely my scooter mechanic shop from now on.

Jason S.

I purchases a clutch and some rollers, the package was damaged and delivered empty by USPS. I waited on hold with the local post office for 23 minutes till they disconnected the call. I then called Scooterworks and left a voicemail to see if there was a route I needed to take to try and get my products. Within 30 minutes they (Mike G.) reached out to me, verified that the items were lost in transit (not the fault of scooterworks) and had new parts ready to ship out and a tracking number for this delivery. I was surprised at the speed and ease of this correction of a mishap to make a customer happy. It is great to see that there are still companies out there that still strive for customer satisfaction.