Red Wing - Dorchester, MA - Boston, Massachusetts

Robin V.

Buena atención la chica es muy amable, me dio muchas opciones

Pat M.

Better than nearby competitors, brilliant interaction with employee!

One miss Lee Ann greeted me coming in and asked about my visit. I let her know my local employer and she was off to the races. Lee Ann knew all of my employer's requirements and every boot on the shelf that meets them. She laid out my options, and even provided feedback on the minutia of each to help my decision.

The visit was quick, but remarkably informed. Miss Lee Ann has an intuition for a customer's desired level of interaction that is unique. She never made me feel pressured, nor lacking in information.

I'm very grateful for her help, and might not still be employed without it! Cannot recommend enough.
(The nearby competitor had about 5 boots on offer, none compliant, and is more of a boutique these days than workman's wear)

J R.

Best boot store in Boston! Lee Ann was awesome. Really took her time to hear what my wife and I were looking for, got us both sized properly and let us try on a handful of boots with different insoles. She made the experience fun and I'm so happy with the boots.

Pat T.

Amazing staff working today and yesterday. Lee Anne was very helpful. My boots were defective and I brought them back today and they accepted the exchange no questions asked. Great customer service and great product. Will be returning

Greg S.

Great selection. Better selection than most locations. Sarah helped me out and she was awesome.

Christopher S.

I was the only customer in the store. The employee was polite but she obviously did not want to help me.

I have 3 pairs of Redwings. She measured me on their machine after I asked. (Never done it before) They suggested boots 1.5 sizes below what I know to fit perfectly in this brand. A half size difference I could see, but 1.5 is just a mistake.

Do not trust the employees here with sizing, and be ready to ask firmly for every bit of assistance you need.

This storefront is more of a DIY vending machine than a shopping experience.

Samuel D.

I have always had trouble finding boots that fit my feet well. Sonia was incredibly helpful. The store has a scanner and using it we immediately found a pair of boots that fit amazingly well. There were also a couple of boots I was interested in that the store did not happen to have, and Sonia was able to order them to the store for me to try later. A reasonable walk from Andrew Station, I would recommend this place to anyone.

Wendy C.

Dont come to this store if you’re looking for sized woman here didn’t even look for size we were looking. Poor customer service, train your people better. On the phone all the time we were at the store.