Northshore Automotive - Wilmette, Illinois

Lisa G.

Great people, great service. They took care of my car which needed a lot of work and were very communicative. The location is so convenient and never had to wait for information. They care about their customers. I highly recommend Northshore Automotive!

John F.

Absolutely thrilled with the service I received from Danae and her team at Northshore! From the moment I walked in, the staff greeted me with friendly smiles and genuine professionalism. They quickly assessed my vehicle’s issues, explained the necessary repairs in a clear and understandable way, and provided a fair and transparent estimate. No work was completed without my prior authorization.

What truly stood out was their commitment to customer satisfaction. They completed the repairs ahead of schedule, and the quality of work was top-notch. My car is running smoother than ever, and they even took the time to perform a thorough inspection to ensure everything was in perfect order.

I also appreciated the clean and organized facility—it's clear they take pride in their work environment. The customer lounge was comfortable, making the wait for my car quite pleasant.

I highly recommend Northshore Automotive to anyone in need of reliable, honest, and high-quality auto repair services. Their exceptional service and attention to detail have earned my trust, and I won’t hesitate to return for any future needs. Thank you for making my experience so positive!

Eddie A.

My experience at Northshore was exceptional in every way. The customer service was friendly, and the professional work was quick and detailed. Max was extremely thorough in inspecting my vehicle and informed me of what needed to be done before I even left the shop. I’ll be using them for all my automotive needs going forward!

Greg L.

I had a great experience at Northshore Automotive! I brought in a Japanese import van, never sold in the states, and they were more than willing to take a look at it. (The other shops I brought it to weren't even willing to discuss working on my van.) Northshore Automotive brought my air conditioning back to life and gave the full van a good once-over. Special shout-out to Danae, the best communicator I've ever had the pleasure to deal with!

SUZANNE M.

Northshore Automotive has been servicing my cars for years; they always justify the work that needs to be done; give options if available...its good to have a place that you can trust

Maggie W.

We cannot recommend North Shore Automotive enough! We had been searching for a reliable used car for our daughter to drive back to college in Pennsylvania and Tim and Dinae made what would normally be a stressful process incredibly smooth and extremely satisfying. They stayed late to accommodate us and attended to even the smallest details to be sure our daughter’s first car was as safe, reliable and clean as could be. As parents we are thrilled and our daughter is over the moon happy with her first “new” car! The very best experience ever! Thank you!

Martin H.

I have been taking my last car, an 03 Lexus and my current car,
a 2014 Lexus for more than 21 years. They are the best. Their service Department is outstanding and I would highly recommend their friendly and competent staff.

mary M.

I am a recent new customer with North Shore Automotive and I am extremely pleased with my experiences. Denae has been extremely thorough and responsive in giving me up-to-date information on the Car services we have had preformed. Kaitlyn, has done an outstanding job of setting up appointments and following through on services. We have had three car serviced with this company in the last month, and each experience has been terrific. I will highly recommend them to any of my friends.