Nielsen Enterprises Powersports - Lake Villa, Illinois

Allie W.

We had a very genuine and enjoyable buying experience. John Rogan is sales went above and beyond in helping us purchase our daughters 1st ATV. He answered all our safety questions and was knowledgeable in each brand and model we were comparing. He took his time and never made us feel pressured or rushed. We spent the day shopping around and I am very thankful we ended at Nielsen. Very impressive inventory with great people and friendly staff. Will definitely be back to see John for all our future outdoor fun vehicles.

Connor S.

Great service We asked a guy what a good beginner bike for a 13-year-old is and he recommended us a crf125. I'm thinking about buying one at the start of next summer

Ray J.

The Team there certainly made the purchase a smooth and easy process from start to finish. Special thanks to Scott for answering all my questions and giving me a quick walk thru of the bike before leaving. Am loving this bike! Return customer here!

Kyle O.

Elliott in sales and Gina in finance were exceptional, in an industry all too often plagued with shady dealings. Both were knowledgeable, friendly, and patient. The process went super smooth. I will be giving the my business in the future.

Lauren L.

Best dealership around hands down! If you are shopping make sure you stop by Nielsen! Great selection of bikes and gear. I drove over an hour to get here. I got there close to the closing time. Walked around the floor. Asked to speak with a salesman. Met with Scott for a few minutes and got fair OTD price on a Ninja 500 despite it being close to closing time. Ended up calling back and putting a deposit down the following week. I asked to get my bike lowered before pickup and they had a quick service turnaround. Came in about a week later for pick up. Signed all the docs and paid for my bike with cash. Their finance person was nice and didn't try to sell me a bunch of stuff I didn't want. Scott walked me around the bike and got me my keys. I was out of there in about 30 minutes. Great customer service and painless purchase. No BS. They have a customer for life out of me. Definitely worth a drive if you are within an hour or two. Will be back!

Robert S.

I have purchased/traded in multiple vehicles with Nielsen Enterprise over the years and with the most recent Can Am Defender Lone Star purchase, the customer service from a late night click on the computer to walking out the door with a new machine did not disappoint.

I want to thank/recommend Shane Holmes! From his quick response from the online trade in inquiry to the new purchase. Shane went over and above responding after hours, to having a great conversation about the best upgrade suggestions, did not pressure us into anything, very knowledgeable about all the products, made the purchase process extremely smooth.

Within a day and a half it went from a question about a possible trade in, to a very fair trade price, to walking out the door with a brand new machine.

I have bought and sold 7 machines at Nielsen’s so far and am looking forward to all the future rides.

Thanks again Shane!

Bill N.

Great experience in purchasing a new motorcycle. Very good sales/finance group that worked with me to get the accessories I wanted before picking up the bike so it was just one trip to get everything.

Joshua S.

A typical ATV will need the drive belt replaced every other year. Most ATV's have a blinking red "BELT" light to let you know it's time to change. It will also knock the ATV into 2WD mode and will require the case to be removed to switch it back. My ATV has this light & it was blinking I was aware the belt needed changing. I brought my ATV to Nielsen Enterprise to get this routine service completed, after telling them the ATV needed the drive belt replaced and asking if they could also do an oil change I left the ATV with them. They called on Monday and said there was good news and bad news. They said the good news is & I'll quote "the belt is fine" "no man it's great we took the cover off the case" "it's good to go!" The bad news: "it needs a new 4x4 switch, but we won't be able to get it until Friday" I thought wow really? Ok just call when it's finished. Monday comes " we're sorry we should get the switch tomorrow" complete run around until I picked up the ATV almost 2 weeks later. Not fixed. They said the blinking "BELT" light was a computer fault. But they didn't know how to reset it. Was told it would go off when the switch was replaced. Lol next day I get the switch. Installed new throttle cable. Light on no 4x4. Pop the case off. Here you go the pictures speak for themselves. I don't advise anyone go here. I'll refer you to someone who will get the job done ✅