MAX BMW South Windsor - South Windsor, Connecticut

Joseph M.

I am thrilled to share my second outstanding experience with Kyle & Ben, the exceptional salespersons at MAX BMW. This time, not only did Kyle help me acquire the F750GS of my dreams and provide a fair trade-in amount for my G310R, but he also went above and beyond by swiftly sourcing all the OEM parts I needed.

Having previously worked with Kyle during my first purchase, I already knew I was in good hands. His professionalism and extensive knowledge were once again evident, as he greeted me warmly and took the time to understand my requirements. It was comforting to work with a salesperson who remembered my preferences and tailored his assistance accordingly.

One aspect that truly sets Kyle apart is his dedication to customer satisfaction. When I mentioned that I needed specific OEM parts for my bike, he sprang into action immediately. I was impressed by his ability to fulfill my request promptly, saving me valuable time and effort.

Throughout the process, Kyle maintained excellent communication, keeping me informed about the progress of my parts order and my bike arrival. His attention to detail and commitment to providing exceptional service were evident at every stage.

Furthermore, Kyle's proficiency in handling the paperwork and administrative aspects of the purchase were flawless. He guided me seamlessly through the necessary documentation, leaving no room for confusion or delays. I appreciated his efficiency and attention to detail, which further solidified my trust in his abilities.

My experience with Kyle and MAX BMW has been nothing short of remarkable. The fact that this is my second purchase from the dealership speaks volumes about the quality of service they consistently deliver.

MAX BMW Delivered the bike and I want to give a special shout-out to Paul the delivery driver. He picked up my old bike at the same but spent the time to go through the features of my new one especially the riding modes and the TFT display. We chatted about motorcycling in general and I'm honored to receive his advice from all his years of experience!

If you are considering a motorcycle purchase and desire a flawless buying experience, I wholeheartedly recommend working with Kyle at MAX BMW.

To summarize, my second purchase with Kyle at MAX BMW has been nothing short of exceptional. From securing the motorcycle of my dreams to sourcing OEM parts efficiently, Kyle has once again exceeded my expectations. I confidently award MAX BMW - Kyle - Ben & Paul five stars wholeheartedly!

- Joseph M

Benjamin O.

Early in my search for a used bike I stopped in … Kyle was pretty relaxed and got me out to test ride two used bikes. Unlike Cycletrader or many Facebook used bike listings, both initial prices seemed incredibly fair - my favorite part. I moved slowly, Kyle was patient and I bought one a few weeks later. Nice to leave the shop all registered with advice on insurance, helmets, etc.

I didn’t buy a BMW, but man is their lineup of bikes nice to look at.

Hunter B.

Kyle was the best salesman I've ever had. My girlfriend bought a brand new G310R from him. He was very informative and helpful for all her questions as a new rider. I myself am looking at trading to an S1000RR in the future and will be going to him for any purchase of a new bike going foward.

Rick M.

I had my first experience with MAX BMW today. I took my 2002 R1150R in for a 78,000 mile service to the South Windsor, CT location. I was so impressed with the knowledge, professionalism and enthusiasm of the entire staff....Kyle, Marcus, Don and Dwight.

I have gone to a multi-brand (including BMW) dealer in Worcester, MA for the past 15 years. Although this dealer is only 5 miles from my house, I'll be riding to Max BMW in Connecticut going forward.

Michael S.

Absolute top notch experience with Kyle. Couldn’t be happier. He found the bike I wanted and took the time to understand what was important to me. There was no pressure and I was given all the time and information I needed. The process was seem-less and Liz in finance had everything prepared. It’s awesome that they are a DMV hub. I look forward to a long and happy relationship with my new bike, Kyle and Max BMW.

Warren T.

I’m very happy to be able to give Max a good review. Marcus was on point with his communication. He had to source a new engine so we were unsure how long it would take to complete the repair. In the end, my motorcycle was back on the road a couple weeks sooner than I expected and running better than ever. I also want to give a shoutout to Clyde. I know who I’ll be goin to, to buy my next bike.

J M.

I recently had the pleasure of visiting Max BMW, and my experience was nothing short of outstanding. Kyle and Ben, the sales representatives I worked with, went above and beyond to ensure that I found the perfect beginner bike, the G310R, without any sales tricks or pressure.

First and foremost, the G310R is an absolute gem for beginners. Its lightweight design, manageable power, and nimble handling make it an ideal choice for those who are just starting their journey in the world of motorcycles. The bike's performance on both city streets and open highways is impressive, providing a smooth and exhilarating ride that instills confidence in riders of all skill levels.

What truly sets Max BMW apart from other dealerships is the genuine passion and expertise of their staff, particularly Kyle and Ben. They took the time to understand my needs and preferences, patiently answering all my questions and providing valuable insights into the G310R and its features. They never once pushed me towards a more expensive option or tried to sway my decision. Their honesty and transparency were truly refreshing.

Max BMW as a whole also deserves praise for their commitment to customer service. The dealership itself is well-organized, clean, and stocked with a wide range of motorcycles and accessories. The staff members are knowledgeable and friendly, always willing to go the extra mile to assist customers.

In summary, my experience at Max BMW was exceptional, and I highly recommend it to anyone in search of a beginner bike or any BMW motorcycle for that matter. Max BMW has earned my utmost respect and trust, and I will undoubtedly return to them for all my future motorcycles and yes my crystal ball is telling me there is a 750 in my future. Thank you Kyle & Ken and Max BMW!

Best regards,
Joe

Allison E.

KYLE IS THE TOPS!
Went in looking for my first bike last Saturday and ended up leaving the following Saturday with my first bike!!! Kyle was absolutely amazing and extremely knowledgeable. He made the process quick, painless and most importantly exciting for me! You rock Kyle!