Liberty Automotive Body Shop & Detail Center - Libertyville, Illinois

Marcelina V.

Ernesto López fue un excelente vendedor, se porto muy amable y se puso en el lugar del consumidor , acomodándonos los pagos .
Un excelente servicio y atención por parte de el .
Quedamos muy agradecidos y muy contentos con nuestra compra !
Sin duda volvería a comprar otro vehículo con el !

Jay J.

I like Nata kineker, la very Beautiful!

Amy L.

Seamless process. Victor was there from the initial, I want my dream RAM truck idea and finding the right specifications with my ergonomics and towing capacity. Even gave me a lift to make the process easier with my busy schedule. Went through all the new exciting technology and detail of the truck. Go see Victor in a vehicle in his inventory or build one. Thanks Liberty team!

Nancy C.

I had to replace my license plate and couldn’t get the old one off. Ended up breaking one bolt and stripping the other. Liberty took my car without an appointment, drilled out the broken bolt and put on the new plate with new bolts. I was in and out in 30 minutes. Fantastic!

David B.

I don't like liars. I particularly don't like it when I'm trying to get business done, and dishonesty turns me off more than anything else. I was told that "all shops in the area" would take two or more weeks to get me on. This is an over-generalization that can't be true, because how is this guy to know the situation at every single shop in the tri-county area? He simply thought I was some idiot, and was trying to secure business with dishonesty. Do not use them.

Francisco P.

I gave one star to this place, Because l am very disappointed on the job , They put in a new bumper on my SUV , and the looks horrible, and I took it back and they say can’t do anything else, So definitely, I will not recommend this place, Find a better place

Cory

Ordered some oil filters, they only sent some. I got a refund for the oil filter, but not the shipping. So I paid to ship 4, and only got 3.

If it was more than a few bucks I'd file a chargeback, but bad reviews will work in this case.

Bphierce C. &. C. L.

My husband and I purchased our 1st vehicle from Dan Magana at Liberty Auto City and for the past 8 years we've brought in our truck for maintenance and repairs ONLY! We've invested in our truck's maintenance with the support of the service team and service managers providing us with a loaner, and the necessary recommendations.

Anytime my husband or I needed to bring in our truck for service we called or texted the one person we could depend on, Dan the Man!

He has always made time in his busy schedule to genuinely respond to our texts and accommodate our needs. If we needed further assistance, Tony Anzelmo was there to jump in and assist as well. Both of these individuals were the reason why we kept our loyalty and is exactly why we ONLY serviced our vehicle here.

Dan Magana's customer service is UNMATCHED and he is consistent! We've had friendly and not so friendly,over the years and Dan was always there to receive the feedback and help out the best way he could(He and I should collaborate to do a training session for the company on how VIP Customer Service can create a Win-win for everyone 😉)

Recently, we decided to buy a new vehicle. We could have chosen to go anywhere with a few other competing dealerships who gave us great options, but we decided to purchase a brand new beautiful 2023 Durango truck with Liberty Auto City. Despite the other multiple offers elsewhere, it was the customer service that was subpar at those location. That was a huge turn off.

At Liberty Auto City we received the expected phenomenal customer centric service and superior accomodating knowledgeable expertise we have not received anywhere else. We also had the opportunity to meet Mario Gentry. He greeted us upon arrival. Our interaction was brief but humorous. He borrowed me his pen and I promised to return it.

Thank you Dan, Tony and Mario for making our visits and our recent purchase a VIP experience.~Enjoli💕