Freed Auto - Battle Creek, Michigan

Xavier M.

Great service and they always fix my car & do it right every time!! The owners are absolutely amazing people! Thank you Jamie and Jason!

Rebeca S.

Absolutely the best! They got me right in fixed my car within 2 hours...it runs great, they didn't try to over fix my car .. the price was more than reasonable...they were super friendly and informative, didn't mind my 1 year old grandson fussing or my little dog...and as a free bonus they were all pretty damn good looking men...!

Lost B.

They are a good group of people until they have to keep fixing their own mistakes. They get mad at you and push back your car, so you wait 3+ months and will cuss you out over you asking what's going on with your vehicle; like you had no right to ask all because they did something without asking and complained about not getting paid. I was tired of it not getting fixed so took it to a dealership and the dealership, unfortunately confirmed that they didn't put the part in right each time because it was the same issue each time.

Dennis J.

The crew at Freed Automotive Battle Creek location is amazing!!!
I had a 2016 Equinox with a heater blend door issue. Replacing this part is not an easy task due to the amount of labor involved. There was some hiccups along the way, creating more labor, they handled them in a phenomenal and professional
manner.
End result, great working heater/AC, and a very satisfied customer.
Y'all absolutely ROCK!!!
Time to celebrate, "It's 5:00 somewhere" 😜😜

Shelby H.

I don’t often share public reviews but the kindness and experience I had at Freed Auto deserves one. As a young woman, you’re often warned of how people will take advantage of your lack of knowledge- especially in automotive. Freed is NOT one of those places. I called to explain a really simple problem I was having with a bolt, and Tim told me to bring it right up. Jason ended up being the one in the shop when I arrived, and said the exact same thing; no problem! He literally stopped what he was doing to help me fix it. Although it only took 5-10 minutes, and a couple tools - Jason went out of his way to make sure I left with working wipers right before the next winter storm. Which really stood for a lot more than a simple easy fix, even if that’s all it was to him at the time.

Not many people, especially businesses, in this economy will remember their humanity but this family does. If you need work done and they can do it, I urge you to use them as your mechanic. Support your locals. They will be my #1 stop anytime I have any repairs or work done.

Kelly R.

Alex and his team do a fantastic job! Brought in my Mazda 6 with the LOUDEST exhaust issue and got it back dead silent. Very reasonable pricing and honest work, much appreciated. Will be back!

Marquis D.

Diagnosed my car and explained in detail the problems that I had. The supervisor Alex made everything easy to understand and had great communication. After everything was finished they even kept my car for me overnight after I was unable to pick it up. Definitely would recommend to anybody wanting to be satisfied with the service at a fair price.

Crystal G.

This plqce is my go to place for now on. There communication is way beyond awsome. I finally found a permanent place to get all my vehicles fixed. They are upfront and honest. They did not screw me over just like most places will because im a women. They are upfront and honest ablout everything. There prices are reasonable. Thank you so much freed auto for fixing my car and making sure it was safe for me to drive on the road.