FOX POWERSPORTS Service Department - Wyoming, Michigan

Dave T.

I had bought a new helmet from you but you didn't have my size in stock so you ordered it for me and shipped it to me when it came in witch was awesome because I live 45 minutes south of your store.
Bummer, it didn't fit either.
Today, we came back to the store. Justin helped me out. He was so nice and helpful.

I work as a service tech and customer care it very important. He definitely helped me out and helped me find an awesome helmet that was in stock.

Thanks again, man.

Dave Taylor.

Joel L.

I had a last minute tyre situation and needed a new one mounted . The service dept jumped on it and got the job done quickly.
The detailing I had done to my bike .....it's never looked so good!

Matt C.

Had an absolute great experience got lined up Was a very nice gentleman named dallas He was able to find the perfect bike for my son for his size and age Was very polite and informative on the bike we couldn't be more happy with experience thank you so much

Alaina R.

Do not use fox powersports mechanical service. Unless you want your bolts coming back cracked scuffed and striped. My bike sat in the shop for a month waiting to be touched, then was never contacted when it was finished. Had plastics flying off on the highway because they were imporoply tightened.

Ray B.

There with my 5 year old to buy a quad and waited over 30 minutes looking at quads and not a single sales person attempted to help. Had the same issue a year ago when I was trying to buy a Honda pioneer. Ended up buying both things from village which is twice the distance from my house but atkeast willing to talk to me.

Eric P.

The industry is hurting and it's pretty clear from the selection right now but Fox is doing a pretty darn job of keeping the floor full somehow anyway. I have to give a thanks to my wife's favorite gear lady Lexi too. She knows her stuff and has been extremely helpful every time we've gone to see her. Having a woman's perspective on riding gear has been very helpful for my wife as well. Every one of Lexi's recommendations have been hits in the long run too. (For me as well). The amount of time it takes at the parts counter for items that you think would be a quick in and out can be frustrating though. That's the only reason for 4 stars.

Olivia G.

Above and beyond service from sales rep Brandon Slomp and the whole service department. My brand new (as of February) motorcycle stopped accelerating on my way to work. They picked it up off the side of M21 and took it back to the shop to run some tests. They had to keep it for a couple days because they were busy, but they fixed what needed fixed and I'm extremely happy with the outcome.

Joshua M.

Can't get them to answer the phones or return a call. How do you stay in business when you keep customers waiting days for callbacks and never answer the phone. 100% DO NOT recommend