BMW Motorcycles of Grand Rapids - Grand Rapids, Michigan

Johnny G.

Buen servicio

Bradley B.

Great stocked up shop! Brandon Gremban and company got me set up with a tank bag along with a new battery for my fob. If you’re traveling across country definitely put a pin on this shop as they will treat you well and get you back on the road.

Jeff D.

I bought my bike new here in 2017, and they have provided routine service since. Steve, the service manager, is fantastic - fair, accommodating, proactive, and a good guy who goes the extra mile to take care of customers.

S. G.

In short, thank you, your sales staff (Armando), your service/parts staff (Brandon, Steve, and John) , and of course, Karl, for what amounts to a first-class experience. Please share with everyone that I greatly appreciate their respect and consideration during and after my purchase of exactly what I was seeking, namely a very basic motorcycle. As we discussed in Karl’s office, my experience with a Royal Enfield dealer closer to my home was less than encouraging, pushing me to buy both my 350 Classic and 650 Super Meteor elsewhere. I’m very pleased with my decision to visit, check out the Super Meteor, and make my purchase with BMW Motorcycles of Grand Rapids (BMWMCGR).

My experience will certainly motivate me to maintain my relationship as your customer, take a ride over to Grand Rapids for service and parts, and I will certainly pass on my wonderful experiences with BMWMCGR.

Thanks again!

Quinn D.

The benchmark for a motorcycle dealership in terms of customer experience. Wonderfully friendly and passionate people, doing all they can to support their customers and grow the community. They make you feel at home, and because it does, you come back!
Keep up the great work everyone!

Michael C.

Awesome staff all around. Kevin helped me with my first bike purchase. He has been great through the entire process. I’m definitely going to recommend this shop to anyone I know looking for a motorcycle and gear.

Justin H.

Very impressed with the staff at BMW. They went out of their way to make the financing terms work with my budget and accommodated my needs. They were all very friendly, and talking/working with them was like working and talking with friends. Max stayed over, past the time they were closed by two hours just to make sure that I understood the dynamics of the bike system. I would highly recommend working with this dealership, they really care about their customers 🙂 Because of my experience with them, they’ve earned a loyal customer for life! Thank you everyone who made my purchase possible and enjoyable, we will see you again soon!

Jeremy H.

Awesome Place to do business with, I had emailed the service manager about getting my bike to do the 600 mile break in service, and I was going to drop it off and leave it, so they could do it when they we`re able to for the 600 mile break-in service, when I went drop it off the Saturday march 22 2025, Steve told me he could get it done that day, and I could come back in about 1-1.5 hrs to pick it back up, he called me said it was all done and ready in hour, great service and will do business with them again.