Advance Auto Parts - Halfmoon, New York

John Bowman

Went to buy a new car battery, employees behind the counter didn't seem to know what they were looking at when they were reading the computer so i left and went to the Autozone across the street and their employees knew what they were looking at and asked better questions.

Martin Dale

Just heard 700+ stores are closing. Hopefully this is one of them.

***Thank you for your owner response. Due to a one year old dead battery I bought there , I figured one more chance.......well it was better!.... they were almost not rude! Still very sub par compared to days of old, but wanted you to know it wasnt a totally horrid experience this time. Won't shop there again as other parts stores have been working out so much better, but I will bring back parts that are still under warranty.

*** Original post I have been going there for 15 years or so. I own between 7 to 10 cars regularly as I enjoy repairing cars in my space time and in general just plain old love vehicles. That said, this place has gotten worse and worse to the point that they treat customers as if the customer is lucky to be there. Do yourself a big, big favor and head kiddy corner to the part store located there. 100% better.

Nicholas Cesare

Unlike the AutoZone across the street, this place actually stays open until the time they say. I was helped by an extremely friendly staff that helped me get a new battery 5 minutes before the doors closed.

Christian came out into the parking lot after he got off of work and helped install my battery. He really didn't need to, just a good guy that didn't want to see me stranded. I'd recommend this store to anyone.

ken brown

First off I want to start with the commercial department manager add absolute zero personality. I’ve been in the auto business for 35 years spent much money with Advanced Auto More so in Latham, because it’s near my dealership I am tax exempt. I sent a customer in to get a battery under my account and paid for it over the phone because I promised it to them and they wanted to install it themselves. It was a $400 battery not discounted and I was charged tax so I went into the store showed them a copy of the receipt. She stated that my exemption is only good for a year. I said well at the Latham store I never have issues and at the store. I’ve never had an issue either, I said, do you have a form I can give you no mind you that I am spending $400 on a battery not a $10 item also I believe if you’re in the retail business you need to at least mail to people if you hate your job that much you should find another one why should I feel uncomfortable at a place and I’m spending money at well. She let me walk out the door. I will call corporate, but I will continue to do my business at AutoZone as well and Latham Candace discounts all my parts and beats everyone’s prices, but I like the spread the wealth to keep America going , but when someone lets me walk out of the door and didn’t discount the battery nor pay attention to the tax, this is ridiculous. I felt like I was being processed for a crime committed for god sake’s people like this should not be in retail go to AutoZone much better service , sorry I don’t leave bad reviews but your commercial manager she needs to be let go

Rowe Tires

F150 (2003) Battery light is on, replaced both battery and alternator...mechanic says, it's the alternator...keep your receipts...I bought the life time warrenty...the battery light is still on...replacing the alternator twice in one day...mechanic says, it's not uncommon to replace Advanced Auto Parts alternator 2 to 4 times before getting a good one...I hope the 2nd alternator is good...cant they test them out the box...

Scott Carpenter

I needed a new battery for my VW Passat, and had already tried to get serviced at three previous parts stores. Although he was swamped with customers, Christian took the time to help me diagnose my issue, find the right battery for my vehicle, and get my new battery installed in a timely manner. He was professional and very helpful, making sure I knew about my new battery and about my VW. I truly appreciate his help and will be back any time I need parts or a new battery down the line!

Tsung-Sheng Kang

Very pleased with the service today. Tried to get my battery replaced. Guy call Connor explained everything in detail patiently and ran battery tests twice for me. First time he used a sample battery and explain to me how it works then did the same test on my car. He cleaned up the connector carefully and patiently before the new battery was installed. I did not expect service like this that is free of charge! Very polite and professional. Def will go back!!

Deborah Spencer

I purchased a battery from here this week. $300.00 with free install. This caused my Bluetooth to become disabled. I didn't know how to enable it and called the store back for advice.
This was my experience, first was told that it was easy fix, I just needed to sync my phone again. Having to explain, again, that the Bluetooth in my car was disabled, hence you can't sync anything until I can enable the Bluetooth. The manager, Rhonda continued to tell me that she has done hundreds of battery changes and never had this happen. Then continued to tell me about how she was on vacation all next week that I wouldn't be able to bring my car in and show her what I was talking about. She seemed so proud of herself and her vacation that my issues were made very obvious to me that she didn't care one bit. Meanwhile, I accidentally called another store, (who up to the point of realizing they weren't the ones who replaced my battery) were going out of there way to assist me in getting my Bluetooth operational again. These people just got my patronage and I will never be back at your store again.