Sally Beauty - Abilene, Texas

Atticus E. (.

Came in on a Tuesday for a certain product, was told they just received shipment and were unable to check their back room and were told to come back Friday. We came back on Saturday and were told that they still had shipment and were unable to check where the product was stored. I understand shipment take a few days, but the obvious lack of an attempt to even move the boxes to check is frankly lazy. I am not impressed and will not be back. This location has always had a lack of enthusiasm for product and customer interation, that I can deal with, but this was ridiculous.

Dee B.

07/2024 In store visit. Wow I’m so impressed! Didn’t catch her name but she helped me make sure I had everything for what I needed and suggested some products I didn’t know about that are very helpful. Thank you !!

06/2024 Thank you so much Sally’s and Door Dash delivery ☺️, today.

Travel T. A.

WORST SERVICE EVER!! Sarcasm at it’s finest and rude teeny behavior here. When I asked questions about a product, I would get a snide, sassy response back as if I was such a bother! These employees definitely hate their jobs!

Needless to say I got the wrong product that gave me an allergy. I had to go back in and face the little tyrants again to correct.
Super pissed at this point! Contacting corporate for sure!

Selena M.

Horrible customer service
Manager was rude, did not great me when walking in, I asked for help and ignored me will not be coming here again

DASHURiiA -.

Went in 2 separate times during the same day (12-10-19) with a lot of questions and money to spend. First sales rep was very helpful with everything I had questions on, walked out very satisfied. Second lady was the exact same, very professional and helpful. Haven’t been to a Sally’s in years. Both experiences and interactions with reps were great. I will be a recurring customer. Thanks ladies.

Pearla

I went to get things to bleach my hair one of the ladies with blonde hair was working in the aisle , and I asked for help first impression she was very rude in the sense of didn’t smile Wasn’t very nice handed me products Without explaining why that product how it’s good without even looking at me or my hair to give me her honest opinion NOTHING she just wasn’t very helpful AT ALL I asked If I had everything she proceeded to say yes then I went to pay and I told the lady at the register again what I wanted to do with my hair and asked if I had everything I needed she said yes ! I get home look up exactly what I needed to do and I needed developer And some kind of oil treatment after bleaching it and I’m so upset considering the nearest store to me Is 2 hours away . I’m a certified makeup artist and I always give my customers the best service even on bad days and If I could give 0 stars I would that was just a terrible experience honestly ... it happened 3/15/20 @ 4:30pm

Flora C.

I went in to get bleach and dye, a lady with green and blue hair was working (didn't catch her name). I wanted manic panic green, but y'all were out so she helped me pick out a different brand. I couldn't be happier!! The color is SO bright, and I actually prefer it over manic panic! She also helped me find a different bleach that was in a small package so I didn't have to spend a bunch just to do my bangs! Her and the other employee were amazing and made me feel super confident about what I was planning! I wish I could go in and show them the finished product but the weather won't let me lol. Will definitely continue going here!!!

IG D.

Small shop but does have a great selection of supplies. Great for any budget. Prices vary. Highly recommended.